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EKSA Fosters Working Climate in Offices

  

EKSA is the acronym for Public Sector Conducive Ecosystem. It is led by MAMPU (Administrative Modernization and Management Planning) and it is rebranding for 5S Implementation of Public Sector in 2010. Its purpose is to foster a culture of organizational excellence and a more corporate image for the idea and the creative and innovative activities.

EKSA is an attempt to strengthen the management of the office to create a more conducive environment to help increase employee productivity MDTM. MAMPU has undertaken the initiative to enhance the existing Public Sector 5S Practice in a rebranding exercise which introduced the Public Sector Conducive Ecosystem or better known as EKSA. This move is in line with efforts to strengthen the organisational culture of high performance and innovation among public sector agencies by providing a conducive environment, work culture and positive values for public servants. The rebranding is aimed at empowering public sector agencies to:

 

  1. a) expand the implementation of Conducive Ecosystem in public sector agencies;
  2. b) enhance their corporate image;
  3. c) inculcate a culture of creativity and innovation in line with stakeholder’s expectations;
  4. d) promote efforts supporting the campaign to Go Green; and
  5. e) ensure that auditing elements meet the needs of various public sector agencies.

 

EKSA includes the introduction of a new auditing model which comprises Generic criteria as well as Specific criteria which takes into account the diversity of government agencies. Thus, the improved EKSA criteria is able to conform according to the locality of the agencies.

The first benefits of EKSA is to enhance the customer service quality. Customer service is referring to the identity or perception of the customer or party interested in the environment, actions and achievements of a person organization.

The first benefits of EKSA is to enhance the customer service quality. Customer service is referring to the identity or perception of the customer or party interested in the environment, actions   and   achievements   of   a   person   organization. Next, is a much positive working environment. Healthy does not only constitute as needing medical attention, it could also be the outlook of the workplace and even the surroundings. Besides that, Government agencies that practice EKSA also emphasize the need for create a conducive working environment for public servants to people. Occupational safety and health aspects are emphasized in EKSA organizations care. Lastly, the increased creativity and innovations. Through the EKSA, public agencies may also   promote   creative   and   innovative   activities with   the   needs   of   the   community.   Customer expectations are that, keeping in mind the demands of change over time, and every public entity needs to improve its efficiency and quality.

 

In conclusion, the introduction of EKSA is meant to enhance the existing Public Sector 5S Practice with an emphasis on creating a conducive working environment. The establishment of EKSA requires a consistent commitment of all members, teamwork, time and effort must be formed by all employees of the organisation.

 

Source: https://www.mampu.gov.my/en/government-agency/ekosistem-kondusif-sektor-awam-eksa/

Edited: Ms. P.Pavithra

Date of Input: 22/08/2022 | Updated: 14/10/2022 | aslamiah

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